Accessibility statement

Last reviewed: 9 September 2026

What we’re aiming for

This website belongs to Thriving Minds Collective Ltd, trading as The Bromley Psychologists, and we want it to work regardless of the device, browser or assistive technology someone uses to reach it. The target we’ve built to is the Web Content Accessibility Guidelines (WCAG) 2.1, at Level AA.

Built with these in mind

Navigation and structure:

  • Pages are marked up in semantic HTML5, giving headings, lists and landmarks a structure assistive technology can follow properly.
  • Every interactive element, including the mobile menu and the accordions on our FAQ pages, works from the keyboard alone.
  • A skip link sits at the top of each page so keyboard users can jump straight past repeated navigation to the main content.
  • Focus stays visibly marked as you tab through the page, so it’s never unclear where you are.

Content and forms:

  • Colour contrast on text and buttons has been checked against WCAG 2.1 AA thresholds.
  • Form fields, including those on the get-started questionnaire, carry clear labels and plain-language error messages.
  • Pages remain fully usable with text resized up to 200 per cent in the browser.
  • We’ve checked the layout on mobile, tablet and desktop screens alike.

Honest about the limits

We review the site periodically and correct what we find, but a self-assessment like this one can’t promise that every single page meets every criterion at every moment in time. If something doesn’t behave the way it should, let us know rather than working around it yourself.

Tell us what went wrong

Email [email protected] with a description of the problem and the page where it happened. We aim to get back to you within five working days.

Taking it further

Not satisfied with how we’ve handled a report? The Equality Advisory and Support Service (EASS) deals with discrimination and equality matters across England, Scotland and Wales, and can be reached at equalityadvisoryservice.com.

How the site is built

We’ve built the site in HTML5, CSS and JavaScript, and tested it against commonly used screen readers, NVDA, JAWS and VoiceOver among them, as part of preparing this WCAG 2.1 AA self-assessment.